Vancouver Tours Frequently Asked Questions
Welcome to the Vancouver Tours Frequently Asked Questions page. At City Tours Vancouver, we understand that planning your visit can raise many questions, and we're here to provide clear answers so you can enjoy your trip with ease. Below, you'll find helpful information about our tours, bookings, and tips for making the most of your Vancouver experience.
1 What types of tours does City Tours Vancouver offer?
+City Tours Vancouver offers a wide variety of guided experiences, including city sightseeing tours, day trips to Victoria, Whistler, and the Sea to Sky Gondola, as well as specialized tours exploring the natural and cultural highlights of the region. Whether you're looking for a half-day city tour or a full-day adventure, we have something for every traveler.
2 How do I book a tour?
+Booking with City Tours Vancouver is simple. You can reserve your spots online through our website or call our customer service team for assistance. We recommend booking in advance, especially during peak travel seasons, to secure your preferred tour dates and times.
3 Are the tours suitable for children and seniors?
+Absolutely! Our tours are designed to be family-friendly and accessible. Children, seniors, and individuals with mobility needs are welcome. Please inform us in advance if you require any special accommodations so we can ensure a comfortable and enjoyable experience for everyone.
4 What is included in a typical tour?
+Most of our tours include professional guides, transportation in comfortable vehicles, and entry to major attractions along the route. Some tours may also include optional activities or free time at key destinations. Check the specific tour details when booking to see what is included.
5 How long do the tours last?
+Tour lengths vary depending on the destination:
- Half-day city tours: Approximately 3–4 hours
- Full-day tours to Whistler or Victoria: Approximately 8–10 hours
Your guide will provide a detailed itinerary at the start of each tour.
6 What should I bring on my tour?
+We recommend bringing comfortable clothing and walking shoes, weather-appropriate layers, a water bottle, sunscreen, and a camera to capture your memories. Don't forget any personal items you may need during the day.
7 What if it rains?
+Vancouver is known for its occasional rain, but our tours operate rain or shine. Many stops are sheltered or indoor attractions, and our vehicles are fully equipped to keep you comfortable. Check the weather forecast and dress accordingly.
8 Are tours private or shared?
+City Tours Vancouver offers both private and shared group options. Private tours provide a more personalized experience, while shared tours are a great way to meet fellow travelers. Pricing and availability differ for each option.
9 Can I customize a tour?
+Yes! We offer customizable tours for groups or individuals with specific interests. Whether you want extra time at certain attractions or a tailored itinerary, our team can help design a tour that fits your needs.
10 How can I cancel or change a booking?
+Our cancellation and rescheduling policies vary by tour. Generally, we allow cancellations or changes up to 48 hours before the tour for a full refund. Please review the specific tour terms when booking or contact our customer service team for assistance.
Still Have Questions?
If you have additional questions or need personalized assistance, our friendly customer service team is here to help!
Contact Our Team